Terms & Conditions

1. Acceptance of Terms

By accessing and using the Sasyajalakam Roots website (www.sasyajalakamroots.com), you agree to be bound by these Terms & Conditions. If you do not agree to any part of these terms, please do not use our website. We reserve the right to modify these terms at any time, and your continued use of the website constitutes acceptance of any changes.

2. Use of Website

You agree to use this website only for lawful purposes and in a way that does not infringe upon the rights of others or restrict their use and enjoyment of the website. Prohibited behavior includes:

• Harassment or causing distress or inconvenience to any person
• Obscene or offensive language
• Disrupting the normal flow of dialogue or discussion
• Attempting to gain unauthorized access to our systems
• Transmitting obscene or offensive material
• Disrupting the normal flow of our website
• Creating multiple accounts for fraudulent purposes
• Reselling products without authorization

3. Product Information & Accuracy

We strive to provide accurate and complete product information on our website. However, we do not guarantee that product descriptions, pricing, or availability information is accurate, complete, or error-free. We reserve the right to:

• Correct errors or omissions without prior notice
• Change or update product information at any time
• Cancel orders with incorrect pricing
• Limit quantities of products

4. User Accounts

When you create an account, you must provide accurate, complete, and current information. You are responsible for:

• Maintaining the confidentiality of your password
• All activity that occurs under your account
• Notifying us immediately of any unauthorized use
• Ensuring information provided is truthful and accurate

We reserve the right to suspend or terminate accounts that are used in violation of these terms.

5. Ordering & Payments

All orders placed on our website are subject to acceptance and confirmation. By placing an order, you are making an offer to purchase products at the specified price. We reserve the right to:

• Accept or reject any order, in whole or in part
• Limit order quantities
• Cancel orders due to unauthorized or suspicious activity

Payment must be received and verified before order processing. We accept payments via Razorpay (cards, UPI, wallets) and Cash on Delivery.

6. Pricing & Availability

Prices are subject to change without notice. We are not responsible for typographical errors in pricing. Products are sold on a first-come, first-served basis. Availability of products is subject to our inventory. All prices are in Indian Rupees (₹) inclusive of applicable taxes unless stated otherwise.

7. Shipping & Delivery

Please refer to our Shipping Policy for detailed information about delivery times, charges, and shipping areas. We are not responsible for delays caused by courier partners or unforeseen circumstances.

8. Returns & Refunds

Returns and refunds are governed by our Refund Policy and Return Policy. Please review these policies carefully for details about return windows, conditions, and refund processing.

9. Intellectual Property Rights

All content on this website, including text, graphics, logos, images, audio clips, and software, is the property of Sasyajalakam Roots or its content suppliers and is protected by international copyright laws. You may not reproduce, distribute, transmit, modify, or create derivative works of any content without our prior written consent.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of these external sites. Your use of third-party websites is at your own risk and subject to their terms and conditions. We do not endorse any third-party websites or services.

11. Limitation of Liability

To the fullest extent permitted by law, Sasyajalakam Roots and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use arising from your use of or inability to use the website or services.

12. Disclaimer of Warranties

The website and all content are provided on an "as-is" basis without any warranties of any kind, express or implied. We make no warranties regarding the accuracy, reliability, or completeness of any content. Your use of the website is at your own risk.

13. Product Disclaimer

Our Ayurvedic products are traditional wellness products. They are not intended to diagnose, treat, cure, or prevent any disease. These statements have not been evaluated by any regulatory body. Please consult a qualified healthcare professional before using any of our products, especially if you are pregnant, nursing, or have any medical conditions. Our products are not a substitute for professional medical advice.

14. Indemnification

You agree to indemnify and hold harmless Sasyajalakam Roots and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from your use of the website or violation of these terms.

15. Governing Law & Dispute Resolution

These Terms & Conditions are governed by and construed in accordance with the laws of India, and you irrevocably submit to the exclusive jurisdiction of the courts located in Kerala, India. Any dispute arising from these terms shall be resolved through:

• First, through amicable negotiation
• If unresolved, through mediation
• Final recourse to courts of competent jurisdiction in Kerala

16. Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

17. Contact Information

If you have any questions about these Terms & Conditions, please contact us at: